FAQs

NotarioPH by Qlegal is a platform that enables secure, convenient, and compliant electronic notarization through In-Person Electronic Notarization (IEN) and Remote Electronic Notarization (REN). It connects clients with participating Electronic Notaries Public (ENPs) and provides a secure end-to-end platform for identity verification, electronic signing, notarization, document security, and verifiable audit trails.

NotarioPH by Qlegal can be used by individuals, businesses, organizations, and participating Electronic Notaries Public (ENPs) who need secure electronic notarization services.

Yes. A NotarioPH by Qlegal account is required to submit notarization requests, upload documents, manage appointments, and access completed notarized documents.

Yes. Creating and activating a NotarioPH by Qlegal account is free. Fees are charged for paid services, such as electronic notarization, based on the prevailing rates.

Create your NotarioPH by Qlegal account using your basic information, verify your email address via a one-time password (OTP) sent to your email, and complete the required identity verification and KYC steps.

NotarioPH by Qlegal can be accessed using a desktop, laptop, tablet, or smartphone, providing a seamless experience across devices.

The NotarioPH by Qlegal platform is designed to be accessible anytime, anywhere. Notarization sessions are subject to the availability and schedule of participating ENPs.

Electronic notarization is the performance of a notarial act using electronic documents, electronic signatures, identity verification, electronic records, and the prescribed electronic notarization procedures.

IEN (In-Person Electronic Notarization) is performed with the participants physically present before the ENP, while REN (Remote Electronic Notarization) allows the notarization session to be conducted remotely through a secure electronic platform, subject to the rules and requirements.

Create or sign in to your NotarioPH by Qlegal account, upload your document, select IEN or REN, submit your request, and complete the required verification and payment steps. Your assigned or selected ENP will review the request and conduct the notarization session.

You can upload PDF documents of up to 25 MB.

Documents may be electronically notarized when they are eligible under Philippine laws, Supreme Court rules, and the requirements of the ENP. The ENP will determine whether a document is suitable for electronic notarization.

Not necessarily. REN allows qualified participants to complete the notarization session remotely, while IEN requires physical presence before the ENP.

Yes. Witnesses may join the notarization session remotely, complete the required identity verification, and electronically sign the document, subject to the Supreme Court rules and the ENP's requirements.

Processing time depends on the document, verification requirements, ENP availability, and completeness of the submission. Many straightforward transactions can be completed in minutes once all requirements are satisfied.

Yes. Subject to the ENP's availability and scheduling policies, you may request to reschedule your session through NotarioPH by Qlegal.

Only in a limited case. Under the Supreme Court Rules on Electronic Notarization (A.M. No. 24-10-14-SC), remote electronic notarization for a principal abroad is allowed only when the ENP is in the Philippines and the principal is physically inside a Philippine embassy, consular office, or Honorary Consul office during the notarial act.

During the session, the ENP has the principal pan the video, and a designated officer of the post confirms the principal's presence.

NotarioPH by Qlegal is designed to support electronic notarization in accordance with Philippine laws, Supreme Court rules, and electronic notarization requirements. The validity of a specific notarization depends on compliance with all requirements and the proper performance of the notarial act by the ENP.

NotarioPH by Qlegal uses secure KYC, document verification, and liveness checks to support identity verification. However, technology alone is not the final authority.

At the heart of every NotarioPH by Qlegal IEN and REN transaction is a trusted Electronic Notary Public (ENP). AI and automated identity verification can assist the process, but humans remain essential in validating identity, documents, and the integrity of the notarization.

NotarioPH by Qlegal puts trusted ENPs in the loop, combining technology with professional human judgment to create a scalable model of decentralized digital trust where people can verify people, securely and confidently, in the digital economy.

KYC (Know Your Customer) verifies your identity using required information and identification documents. Liveness verification helps confirm that the person completing the verification is a live individual and matches the identity being verified.

NotarioPH by Qlegal uses security controls, access management, audit trails, encryption, and other safeguards designed to protect documents and personal information in accordance with data protection and security requirements.

Yes. NotarioPH by Qlegal uses digital notarial seals and blockchain-secured, tamper-evident records to help preserve document integrity, authenticity, and traceability.

Yes. NotarioPH by Qlegal provides mechanisms to verify notarized electronic documents and their associated records. Scan the QR code of a Qlegal-notarized document.

Yes. You can verify an ENP's commission at notario.ph/verify/enp-commission.

Yes. Requests for an Electronic Notarial Book (ENB) entry or a certified true copy are supported.

Completed notarized documents and live session recordings are accessible through your NotarioPH by Qlegal account for up to 90 days under the standard retention period. This 90-day period only covers how long you can access the files in your account. Extended storage may be available subject to fees, NotarioPH by Qlegal policies, and legal requirements.

Record retention by ENPs and the Electronic Notarization Facility (ENF) follows the Supreme Court rules. ENPs keep their records for the duration of their commission.

Fees vary depending on the type of notarization, the document, and the ENP's fees. The total cost will be clearly presented for your review before you confirm the transaction.

Fees may vary depending on the notarization method and ENP. Any charges should be disclosed before confirmation of the transaction.

Payments can be made through cash, Visa/Mastercard, and bank transfer. For ENPs using the designated payment facility, payments may be credited directly to their account, subject to the payment provider's terms and conditions.

QRedits are NotarioPH by Qlegal usage credits used to access designated platform services. The number of QRedits required depends on the service or transaction. Your NotarioPH by Qlegal account displays your available credits and their consumption.

Refund eligibility depends on the reason for cancellation, transaction status, ENP policies, and NotarioPH by Qlegal terms. Any eligible refund will be processed according to the prevailing refund policy. Consumed QRedits are nonrefundable.

Create your NotarioPH by Qlegal account, obtain your Supreme Court Electronic Notarial Commission, then complete NotarioPH by Qlegal's KYC, certification, and ENP onboarding requirements.

Click "Apply as an ENP" for complete instructions.

Eligibility is determined by the Supreme Court's rules and requirements for Electronic Notaries Public. Applicants must meet the qualifications and successfully complete the prescribed application and evaluation process.

An ENP commission is valid for two years starting January 1 of the year of commissioning, unless revoked earlier or the ENP resigns. A renewal may be filed within 30 days before expiry.

After obtaining the required ENP commission, eligible lawyers may complete NotarioPH by Qlegal's onboarding, verification, training, and partnership requirements to become a participating NotarioPH by Qlegal ENP.

ENPs must maintain a valid ENP commission and complete NotarioPH by Qlegal's onboarding, verification, account, and partnership requirements.

Participating ENPs may receive notarization requests through the NotarioPH by Qlegal platform based on their profile, availability, service coverage, and matching or booking procedures.

Yes. ENPs can manage their availability and schedule, allowing them to accept notarization requests based on their preferred working hours and capacity.

Yes. ENPs may coordinate or reschedule sessions through NotarioPH by Qlegal, subject to client communication, availability, and scheduling policies.

ENPs receive payments through the designated payment facility, subject to the payment terms, fees, and account requirements.

QRedits represent NotarioPH by Qlegal platform usage credits. For participating Partner ENPs, the partnership package may include a minimum monthly or annual QRedits commitment, with consumption based on the services used.

NotarioPH by Qlegal Partner status and authority to perform electronic notarization through the platform depend on maintaining a valid and active ENP commission. If a commission expires or is suspended, cancelled, or revoked, NotarioPH by Qlegal may suspend the ENP's access until the requirements are satisfied.

Yes. NotarioPH by Qlegal can connect with eligible ERP, case management, document management, and other business systems through secure APIs.

Yes. NotarioPH by Qlegal provides secure API capabilities for organizations that want to integrate electronic notarization into their existing systems and workflows.

Yes. Organizations can integrate NotarioPH by Qlegal into their workflows to automate document submission, notarization requests, signing, tracking, and record management, subject to the agreed integration scope.

Yes. Business and organizational accounts may support multiple authorized users and role-based access, depending on the organization's NotarioPH by Qlegal configuration.

Yes. NotarioPH by Qlegal is designed to support scalable, high-volume electronic notarization workflows for businesses and organizations.

Yes. NotarioPH by Qlegal maintains verifiable records, audit trails, transaction histories, and notarization records to support monitoring, traceability, and audit requirements.

Organizations can contact NotarioPH by Qlegal to discuss partnership opportunities, integration requirements, transaction volumes, and customized electronic notarization solutions.

Organizations can join NotarioPH by Qlegal for Business. You can also become a NotarioPH by Qlegal Affiliate Partner or a NotarioPH by Qlegal Referral Partner.