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• Payments

  A payment failed or I was charged twice

  Use the payment issue form on Payment help with the reference, amount, date, method, and proof. It opens a high-priority ticket in the Payments queue.

  Clients · Notaries / ENPs · Businesses

• ▶ VideoSessions

  Am I ready for my session?

  Check the camera, microphone, speaker, and connection in the browser before a notarization session.

  Clients · Notaries / ENPs · Businesses

• Enterprise

  API integration

  Notario.PH by Qlegal offers secure APIs so organizations can start requests, exchange documents, track status, and retrieve notarized records from their own systems.

  Businesses

• Accreditation

  Becoming an electronic notary public (ENP)

  Lawyers apply to the Supreme Court's Electronic Notary Administrator for an electronic notarial commission. The Rules set the qualifications, documents, hearing, and term.

  Notaries / ENPs

• Sessions

  Booking an electronic notary public

  Create an account, upload your document, choose IEN or REN, submit the request, complete identity verification and payment, then meet your ENP.

  Clients

• Enterprise

  Business and enterprise plans

  Organizations can partner with Notario.PH by Qlegal for high-volume notarization, multi-user accounts, and API integration. Terms depend on volume and integration needs.

  Businesses

• Documents

  Can I submit a scanned document with wet signatures?

  Yes. A scanned copy of a paper document with wet signatures is treated as an electronic document.

  Clients

• ▶ VideoGetting started

  Create your client account and verify your identity

  Sign up on notario.ph with your email or Google account, enter the 6-digit code sent to your email, accept the terms, and complete identity verification (eKYC). Your account is ready once the team approves it.

  Clients

• Documents

  Document validity

  A notarial act performed under the Rules on Electronic Notarization has the same validity, force, and effect as one under the 2004 Rules on Notarial Practice.

  Clients · Businesses

• Fees

  ENP fee schedule

  Partner ENPs use QRedits (1 QRedit = ₱50) for platform services. Package commitments depend on the partnership terms. Client notarial fees follow the Supreme Court Rules.

  Notaries / ENPs

• ▶ VideoFees

  Fees for clients

  Fees depend on the notarial act, the document, and the ENP. Notario.PH by Qlegal gives a general guide of about ₱400–₱600 or more and shows the full cost before you confirm.

  Clients

• ▶ VideoTickets

  How to track your ticket

  Each support ticket has a tracking number like NP-0001. Use that number on the track page to read the public status and replies.

  Clients · Notaries / ENPs · Businesses

• ▶ VideoIdentity

  Identity verification and liveness checks

  Every principal and witness proves identity through the facility's KYC and liveness checks, using competent evidence of identity as defined by the Supreme Court. The ENP makes the final call.

  Clients · Notaries / ENPs

• Launch

  October 19 launch and live demo: recap

  Notario.PH by Qlegal launched on October 19, 2026, the start of the Supreme Court e-notarization rollout, with an online launch and live demo streamed on its Facebook and YouTube pages.

  Clients · Notaries / ENPs · Businesses

• ▶ VideoGetting started

  Onboarding and training for ENPs

  Register as a Partner ENP in Notario.PH by Qlegal, upload your documents, and watch the facility's instructional material. Review usually takes up to three business days.

  Notaries / ENPs

• ▶ VideoSessions

  Remote (REN) and in-person (IEN) notarization

  IEN means appearing physically before the ENP. REN means appearing by videoconference through the same accredited facility, from anywhere in the Philippines. Both use electronic documents.

  Clients · Notaries / ENPs

• Documents

  Scans compared with paper originals

  A scanned PDF of a paper document is an electronic document and can be notarized electronically. The paper original itself stays under the 2004 Notarial Rules.

  Clients · Notaries / ENPs

• Documents

  Should I sign before uploading?

  Documents that need a jurat are signed in front of the electronic notary. Acknowledgments, affirmations, and oaths can be signed beforehand.

  Clients

• Enterprise

  Talk to sales

  Use the Talk to Sales page on notario.ph, email support@notario.ph, or send a Business / enterprise ticket from this help center.

  Businesses · Notaries / ENPs

• Enterprise

  Team workflows

  Business accounts can have multiple authorized users with role-based access, batch uploads, and multiple REN sessions, with audit trails for each transaction.

  Businesses

• Getting started

  Tools for electronic notaries

  Partner ENPs receive requests, manage availability, verify identities, sign and seal documents, and keep the Electronic Notarial Book in the facility.

  Notaries / ENPs

• Documents

  What cannot be notarized electronically?

  Notarial wills, depositions, and paper documents with wet signatures or marks cannot be notarized electronically.

  Clients · Notaries / ENPs

• ▶ VideoPayments

  Which payment methods can I use?

  Notario.PH by Qlegal accepts cash, credit cards (Visa and Mastercard), and bank transfer. Fees follow the Supreme Court Rules on Electronic Notarization.

  Clients · Notaries / ENPs · Businesses