Payments
A payment failed or I was charged twice
Use the payment issue form on Payment help with the reference, amount, date, method, and proof. It opens a high-priority ticket in the Payments queue.
Clients · Notaries / ENPs · Businesses
For organizations and enterprise teams
Businesses
High-volume notarization, team workflows, and API integration. Sales materials are available on request.
High-volume plans
Organizations can partner with Notario.PH by Qlegal for high-volume notarization, multi-user accounts, and API integration. Plan prices and volume tiers are not published; terms depend on volume and integration needs.
Read: Business and enterprise plansTeam workflows
Business accounts can have multiple authorized users with role-based access, batch uploads, and multiple REN sessions, with audit trails for each transaction.
Read: Team workflowsAPI integration
Secure APIs let organizations start requests, exchange documents, track status, and retrieve notarized records from their own systems. Endpoints are shared with integration partners.
Read: API integration
- VideoSessions
Am I ready for my session?
Check the camera, microphone, speaker, and connection in the browser before a notarization session.
Clients · Notaries / ENPs · Businesses
- Enterprise
API integration
Notario.PH by Qlegal offers secure APIs so organizations can start requests, exchange documents, track status, and retrieve notarized records from their own systems.
Businesses
- Enterprise
Business and enterprise plans
Organizations can partner with Notario.PH by Qlegal for high-volume notarization, multi-user accounts, and API integration. Terms depend on volume and integration needs.
Businesses
- Documents
Document validity
A notarial act performed under the Rules on Electronic Notarization has the same validity, force, and effect as one under the 2004 Rules on Notarial Practice.
Clients · Businesses
- VideoTickets
How to track your ticket
Each support ticket has a tracking number like NP-0001. Use that number on the track page to read the public status and replies.
Clients · Notaries / ENPs · Businesses
- Launch
October 19 launch and live demo: recap
Notario.PH by Qlegal launched on October 19, 2026, the start of the Supreme Court e-notarization rollout, with an online launch and live demo streamed on its Facebook and YouTube pages.
Clients · Notaries / ENPs · Businesses
- Enterprise
Talk to sales
Use the Talk to Sales page on notario.ph, email support@notario.ph, or send a Business / enterprise ticket from this help center.
Businesses · Notaries / ENPs
- Enterprise
Team workflows
Business accounts can have multiple authorized users with role-based access, batch uploads, and multiple REN sessions, with audit trails for each transaction.
Businesses
- VideoPayments
Which payment methods can I use?
Notario.PH by Qlegal accepts cash, credit cards (Visa and Mastercard), and bank transfer. Fees follow the Supreme Court Rules on Electronic Notarization.
Clients · Notaries / ENPs · Businesses
Sales, the enrollment agreement, and the fee schedule are available on request at support@notario.ph.