Help Center

Session

Am I ready for my session?

These checks run in your browser. Nothing from the camera, microphone, or ID photo is uploaded.

  1. Browser and system

    Not checked

    Checking this browser.

  2. Permissions

    Not checked

    Not checked yet.

  3. Camera

    Not checked

    Not checked yet.

  4. Microphone

    Not checked

    Not checked yet.

  5. Speaker

    Not checked

    Not checked yet.

  6. Internet

    Not checked

    Not checked yet.

  7. ID photo

    Not checked

    Optional. The photo stays on this device.

    This photo never leaves the device.

Results

A video session works best with a supported browser, an allowed camera and microphone, a speaker you can hear, and a stable connection.

Run the camera, microphone, speaker, and connection checks to finish.

Still stuck? Get help