Payments
A payment failed or I was charged twice
Use the payment issue form on Payment help with the reference, amount, date, method, and proof. It opens a high-priority ticket in the Payments queue.
Clients · Notaries / ENPs · Businesses
For electronic notaries public
Notaries / ENPs
Supreme Court accreditation through the Philippine Judiciary Platform, the Notario.PH by Qlegal enrollment agreement, fees, and onboarding.
Video guides
Video
Create your account and become a Partner ENP
Register as a Partner ENP in Notario.PH by Qlegal, upload your documents, and watch the facility's instructional material. Review usually takes up to three business days.
Read: Onboarding and training for ENPs- VideoSessions
Am I ready for my session?
Check the camera, microphone, speaker, and connection in the browser before a notarization session.
Clients · Notaries / ENPs · Businesses
- Accreditation
Becoming an electronic notary public (ENP)
Lawyers apply to the Supreme Court's Electronic Notary Administrator for an electronic notarial commission. The Rules set the qualifications, documents, hearing, and term.
Notaries / ENPs
- Fees
ENP fee schedule
Partner ENPs use QRedits (1 QRedit = ₱50) for platform services. Package commitments depend on the partnership terms. Client notarial fees follow the Supreme Court Rules.
Notaries / ENPs
- VideoTickets
How to track your ticket
Each support ticket has a tracking number like NP-0001. Use that number on the track page to read the public status and replies.
Clients · Notaries / ENPs · Businesses
- VideoIdentity
Identity verification and liveness checks
Every principal and witness proves identity through the facility's KYC and liveness checks, using competent evidence of identity as defined by the Supreme Court. The ENP makes the final call.
Clients · Notaries / ENPs
- Launch
October 19 launch and live demo: recap
Notario.PH by Qlegal launched on October 19, 2026, the start of the Supreme Court e-notarization rollout, with an online launch and live demo streamed on its Facebook and YouTube pages.
Clients · Notaries / ENPs · Businesses
- VideoGetting started
Onboarding and training for ENPs
Register as a Partner ENP in Notario.PH by Qlegal, upload your documents, and watch the facility's instructional material. Review usually takes up to three business days.
Notaries / ENPs
- VideoSessions
Remote (REN) and in-person (IEN) notarization
IEN means appearing physically before the ENP. REN means appearing by videoconference through the same accredited facility, from anywhere in the Philippines. Both use electronic documents.
Clients · Notaries / ENPs
- Documents
Scans compared with paper originals
A scanned PDF of a paper document is an electronic document and can be notarized electronically. The paper original itself stays under the 2004 Notarial Rules.
Clients · Notaries / ENPs
- Enterprise
Talk to sales
Use the Talk to Sales page on notario.ph, email support@notario.ph, or send a Business / enterprise ticket from this help center.
Businesses · Notaries / ENPs
- Getting started
Tools for electronic notaries
Partner ENPs receive requests, manage availability, verify identities, sign and seal documents, and keep the Electronic Notarial Book in the facility.
Notaries / ENPs
- Documents
What cannot be notarized electronically?
Notarial wills, depositions, and paper documents with wet signatures or marks cannot be notarized electronically.
Clients · Notaries / ENPs
- VideoPayments
Which payment methods can I use?
Notario.PH by Qlegal accepts cash, credit cards (Visa and Mastercard), and bank transfer. Fees follow the Supreme Court Rules on Electronic Notarization.
Clients · Notaries / ENPs · Businesses